The phone worked? Right! Voice is the necessity, video the luxury. Mute shuts communication. Then why is audio relegated to back-burners while designing a collaboration solution. The effects could not have been any more crippling. Leaning over, shouting loud, fish trade… Be-cause, audio is difficult to tame than light, it walks dizzy. It needs an expert, with the right technological tools. Experience a solution which understands the difference between noise and sound, which serves equally, which adapts to source, which is throat-friendly. Knowledge, Software, Level 2 programming.